Do you deliver to me?
Thane Direct UK accepts orders for delivery to almost all UK addresses*
Where don't you deliver?
Sorry! We are unable to deliver to P.O Boxes or BFPO Addresses, The Isle of Man or overseas addresses. For orders: Outside of the UK
UK Delivery Times
All orders are shipped within 28 days. We will usually deliver within 7-10 days, subject to the items being in stock. Orders placed at weekends and holidays will be processed on the next business day.
How will my order be delivered?
Your order may be delivered by a nationally recognised carrier such as Hermes, Yodel, Royal Mail or by Interlink/DPD if you have selected a paid for option. In all cases a signature is required to accept receipt of the parcel. Please ensure when you provide your delivery address, that there will be someone at the delivery address provided to accept delivery between the hours of 8.00 to 17.00, Monday to Friday. Please also ensure you have left the correct telephone number and email address so the carrier can send you information about your delivery by text and email.
Keeping you informed!
We will send you email confirmations to inform you on the status of your order. Please check your email Junk/Spam folder to ensure our email confirmations are not there. Please provide your mobile telephone number and where possible our carriers will send you a text to keep you informed on the day of your delivery and to allow you to reschedule if it is inconvenient, putting you in control! Please ensure you enter your mobile telephone number on the checkout page to receive these alerts.